Dunelm launches virtual shopping experience
Dunelm has unveiled a new way to update your home while social distancing.
Image: Dunelm
Dunelm has announced the launch of a brand-new virtual shopping service, making shopping from the comfort of your own home more convenient and effortless than ever before.
Over recent months, our homes have become more central to our lives, having transformed into offices and classrooms to workout spaces and date night restaurants. This virtual shopping experience helps shoppers make their home on-trend and stylish, all without setting foot inside a store.
Image: Dunelm
The unique service comprises of three simple steps, making it an accessible and welcoming platform for all.
- The first step requires the customer to book an appointment online, where they will be prompted to share information around their style inspiration or products they are seeking.
- This is then followed by a personal video call appointment with a friendly Shopping Companion. During this appointment, the companion will guide the customer around the store showcasing Dunelm’s latest products, designs and trends, and delving into the customer’s interior visions whilst selecting products that perfectly match their needs.
- After the appointment, customers are sent a complete shopping list of all items discussed to purchase at their own leisure, either for home delivery or contact-free Click and Collect to their nearest store.
Ahead of rolling out across all Dunelm stores, the virtual shopping service is currently being trialled at Redditch and Erdington stores, yet everyone nationwide can still utilise the service by simply ordering their chosen items to their nearest store for collection or for home delivery.
Will you be opting for this virtual shopping experience? Tweet us @goodhomesmag or post a comment on our Facebook page.