Media 10 publishing division subscriptions terms and conditions

When signing up to a Media 10 subscription it is the customers’ responsibility to have read and agreed to the full terms and conditions as detailed below.

 

Subscription Offers

Direct Debit is available to UK subscribers only. Please allow up to six weeks for delivery of your first subscription issue (up to eight weeks overseas). All prices are discounted from the full subscription rate advertised in each title, include P&P and are correct at time of going to press. If the magazine ordered changes frequency per annum, we will honour the number of issues paid for, not the term of the subscription.

DD subscriptions automatically renew. Should customers wish to cancel their subscription after the minimum term, it is the customers’ responsibility to do this directly with their bank. Refunds cannot be issued for any subscriptions that fail to get cancelled on time.

 

Subscription Gifts

If the subscription offer includes a gift, this gift is subject to availability and will be delivered separately within 28 days after your first payment has been taken. Gifts are limited to one free gift per subscriber and sent to the recipient. Gifts are subject to availability and will be sent only to the first 250 subscribers. Media 10 Limited reserves the right to supply an alternative gift of the same or higher value, there is no cash value alternative. Gifts only available to subscribers on the UK mainland.

 

Delivery

We will deliver the magazines to the address you notify to us when you place your orders. Subscriptions will start with the next available issue, please allow up to six weeks for delivery. You agree that we will not be responsible for failure to deliver the magazines. Replacement copies will be delivered on receipt of payment for all costs attributed to the resending of the copy in question.

We reserve the right to dispose of incorrectly addressed envelopes and their contents without an obligation to refund you or any other person if they are returned to us and despite efforts to contact you we do not receive correct address details. In the instance of duplicate subscriptions being set up, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. within four weeks of receipt of your duplicate magazines for a refund. Duplicate copies of the magazine will need to be returned before a refund is given.

We will not be liable to you for any delay in delivery or non-delivery of magazines in the following circumstances:

• Where the issuer of your payment card refuses to authorise payment to us;

• Where such delay or failure is due to circumstances beyond our control or the control of our sub–contractors and agents, including but not restricted to war, electricity power failure, utilities failure, failure of telecommunications links, failure of transport infrastructure, fire, flood, government act, act of God, legislative constraints, strikes, labour disputes or malicious damage involving employees.

 

Cancellations and Refunds

Where a minimum term of 12 months is advertised cancellations are not permitted until the end of this initial period and we will not issue you a refund. Should you wish to cancel after the minimum term this request will be subject to an administration fee of £10. The value of any gifts included in the subscription offer will be deducted from the value of any unmailed issues, the remaining balance will be refunded to you within 28 days of the request. Please contact our customer care team in writing (see contact details below). Following the collection of a direct debit payment, refunds will only be considered within a 31 day period after collection. No refunds will be offered beyond 31 days of the collection date.

For all other subscriptions or after the minimum term of your subscription, you may cancel your subscription contract at any time by notifying our customer services team in writing. See contact details below. This request will be subject to an administration fee of £10. The value of any gifts included in the subscription offer will be deducted from the value of any unmailed issues, the remaining balance will be refunded to you within 28 days of the request. Please contact our customer care team in writing (see contact details below). Following the collection of a direct debit payment, refunds will only be considered within a 31 day period after collection. No refunds will be offered beyond 31 days of the collection date.

In the instance of duplicate subscriptions being set up, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. within four weeks of receipt of your duplicate magazines for a refund. Duplicate copies of the magazine will need to be returned before a refund is given.

Please note that all credit card refunds will be issued in sterling. Your Credit Card company will convert the sterling amount into your local currency and may charge an additional fee for completing the transaction. If you have any queries about credit card refunds kindly contact This email address is being protected from spambots. You need JavaScript enabled to view it.

 

Prices

Subscription prices vary according to offer and are right at time of going to press. Subscriptions prices include delivery charges and taxes (where applicable). You either make a one-off payment for a one or two year subscription or make ongoing direct debit payments for any other subscription term, which will continue automatically without need for renewal. If you make ongoing direct debit payments we reserve the right to increase our prices at any time after the first year of your subscription has elapsed and will notify you in writing with 10 days notice of any such price increase.

 

The Direct Debit Guarantee

• This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

• If there are any changes to the amount, date or frequency of your Direct Debit, Media 10 will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Media 10 to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

• If an error is made in the payment of your Direct Debit, by Media 10 limited or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.

• If you receive a refund you are not entitled to, you must pay it back when Media 10 Limited asks you to.

• You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

 

Tickets included in subscriptions offers

Some magazine promotions may include special ticket offers to certain events. These tickets are subject to the terms and conditions of these shows and are subject to the specific terms of the magazine offer:

 

Good Homes Ticket Promotions

Two free tickets to the Ideal Home Show –  one ticket will be included within your March 2017 issue for the Ideal Home Show Spring in London and one ticket will be included within your November 2017 issue of Good Homes for the Ideal Home Show at Christmas.

Two free tickets to the Grand Designs Live show – one ticket will be included within your May 2017 issue of Good Homes for the London 2017 show and one ticket will be included within your October 2017 issue for the Birmingham show.

One free ticket to the Cake & Bake show – your ticket will be included within your October 2017 issue of Good Homes for use at the London or Manchester 2017 show.

Free iPad access – to gain access to the digital edition of Good Homes, please contact us via email This email address is being protected from spambots. You need JavaScript enabled to view it. or call us on 01293 312153.

 

Media 10 Website Terms and Conditions

WELCOME TO OUR WEBSITE If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Media 10 Limited's relationship with you in relation to this website.

 

Who we are and what we do

The term "Media 10" or "us" or "we" refers to the owner of the website whose registered office is Crown House, 151 High Road, Loughton, Essex, IG10 4LF. The term "you" refers to the user or viewer of our website.

 

Website Usage

The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Media 10 Limited's prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of non-exclusive jurisdiction of the England courts.

 

Privacy Policy

Commitment to your privacy This site is owned and operated by Media 10 Limited. Your privacy on the Internet is of the utmost importance to us. At Media 10, we want to make your experience online satisfying and safe.

Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.

 

Inforation Media 10 Gathers and Tracks

Media 10 gathers two types of information about users:

• Information that users provide through optional, voluntary submissions. These are voluntary submissions to receive our electronic newsletters, to participate in our message boards or forums, to email a friend, and from participation in polls and surveys.

• Information Media 10 gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to readers’ needs and to help our advertisers and sponsors better understand the demographics of our audience. Because Media 10 derives its revenue mainly from sponsorships and advertising, providing such aggregated demographic data is essential to keeping our service free to users. Under no circumstances does Media 10 divulge any information about an individual user to a third party.

 

Media 10 gathers user information in the following processes

Optional Voluntary Information We offer the following free services, which require some type of voluntary submission of personal information by users:

• Electronic newsletters policy (Dispatches) We will offer a free electronic newsletter to users. Media 10 gathers the email addresses of users who voluntarily subscribe. Users may remove themselves from this mailing list by following the link provided in every newsletters

• “E-mail this to a friend” policyOur site users can choose to electronically forward a link, page, or documents to someone else by clicking “e-mail this to a friend”. The user must provide their email address, as well as that of the recipient. This information is used only in the case of transmission errors and, of course, to let the recipient know who sent the email. The information is not used for any other purpose.

 

Children

Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

 

Usage tracking

Media 10 tracks user traffic patterns throughout all of our sites. However, we do not correlate this information with data about individual users. Media 10 does break down overall usage statistics according to a user’s domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user’s browser).

Media 10 sometimes tracks and catalogs the search terms that users enter in our Search function, but this tracking is never associated with individual users. We use tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you.

 

Cookies

We may place a text file called a “cookie” in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Media 10 uses cookies to track user traffic patterns (as described above). Our advertising system delivers a one-time cookie to better track ad impressions and click rates.

You can refuse cookies by turning them off in your browser. If you’ve set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.

 

Use of information

Media 10 uses any information voluntarily given by our users to enhance their experience in our network of sites, whether to provide interactive or personalized elements on the sites or to better prepare future content based on the interests of our users.

As stated above, we use information that users voluntarily provide in order to send out electronic newsletters and to enable users to participate in polls, surveys, message boards, and forums. We send out newsletters to subscribers on a regular schedule (depending on the newsletter), and occasionally send out special editions when we think subscribers might be particularly interested in something we are doing. Media 10 never shares newsletter mailing lists with any third parties, including advertisers, sponsors or partners.

When we use tracking information to determine which areas of our sites users like and don’t like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall. This helps us continue to build a better service for you. We track search terms entered in Search function as one of many measures of what interests our users. But we don’t track which terms a particular user enters.

Media 10 creates aggregate reports on user demographics and traffic patterns for advertisers, sponsors and partners. This allows our advertisers to advertise more effectively, and allows our users to receive advertisements that are pertinent to their needs. Because we don’t track the usage patterns of individual users, an advertiser or sponsor will never know that a specific user clicked their ad. We will not disclose any information about any individual user except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

 

Sharing of the information

Media 10 uses the above-described information to tailor our content to suit your needs and help our advertisers better understand our audience’s demographics. This is essential to keeping our service free. We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.

 

Security

Media 10 operates secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our customers.

 

Opt-out policy

We give users options wherever necessary and practical. Such choices include: Opting not to register to receive our electronic newsletters. Opting not to participate in certain interactive areas, which completely alleviates the need to gather any personally identifiable information from our users.

 

Your consent

By using this site, you consent to the collection and use of this information by Media 10. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

 

Competitions

  1. Any promotional activity (contests and sweepstakes) that is hosted on Good Homes’ social media platforms (Twitter, Facebook and Instagram) are not sponsored, endorsed or administered by, or associated with, the platform itself and are run exclusively by Good Homes. By entering into any promotional activity the entrant releases the social platform from any responsibility.
  2. Competition details form part of these terms and conditions.
  3. Entry is open to residents of the UK, Channel Islands and Republic of Ireland except employees (and their families) of the participating company and Media 10, its printers and agents and any other companies associated with the competitions.
  4. The winners must be aged 18 or over. Proof of identity and age may be required.
  5. Use of a false name or address will result in disqualification.
  6. All entries must be made directly by the person entering the competition.
  7. Entries made online using methods generated by a script, macro or the use of automated devices will be void.
  8. The prize as stated, is not transferable to another individual and no cash or other alternatives will be offered.
  9. The winners will be chosen from all correct entries received by the closing date stated within the promotional material.
  10. Reasonable efforts will be made to contact a winner. Failure to respond and/or provide an address for delivery, or failure to meet the eligibility requirements may result in forfeiture of the prize.
  11. If they cannot be contacted, or are unable comply with these terms and conditions, the Promoter reserves the right to offer the prize to the next eligible entrant drawn at random.
  12. Competitions may be modified or withdrawn at any time.
  13. Entries that are incomplete or answered incorrectly will not be accepted.
  14. To find out the winner’s names please send an SAE to Media 10 Ltd, Crown House, 151 High Road, Loughton, IG10 4LF
  15. One entry per household. No bulk or third-party entries.
  16. Closing date as specified on the competition page.
  17. By entering these free competitions you agree to receive newsletters from Good Homes magazine and newsletters from partners associated with the competition with latest news and special offers. You can unsubscribe easily at any time, by following the clear unsubscribe link on our emails. Good Homes magazine will only send you emails we feel are useful and relevant to you. We will not pass your email to other third parties. If the prize-giver is no longer able to supply the stated prize, it is not the responsibility of Media 10 to deliver a replacement.

    

Next Home Garden Furniture Set Competition terms and conditions

Shop the Next Home collection in natiowide, from the Next directory by calling 0333 777 8000, or online at next.co.uk

FULL TERMS AND CONDITIONS

Take advantage of Next Home's next-day delivery service, available for most furnishings and accessories. Simply order by midnight by calling 0333 777 8000, or order online at next.co.uk. Delivery costs apply. Subject to availabilty, resctrictions apply, for full terms and conditions, go to next.co.uk. 

CDA competition terms and conditions
Fitting is not included. The prize may not be swapped for an alternative appliance, nor is there a cash alternative. Entrants must be over 18 and reside in the UK Competition is live from April 7th 2017 – May 7th 2017.

Everest competition terms and conditions
This prize draw is open to residents of the UK Mainland and Isle of Man aged 18 years or over, except employees of Ideal World TV and its group companies (“Promoter”), and Everest Limited (“Everest”), their families, agents or anyone else professionally associated with the draw.

Details of how to enter form part of the terms and conditions. It is a condition of entry that all rules are accepted as final and that the competitor agrees to abide by these rules. The decision of the judges is final and no correspondence will be entered into

Entries must be submitted via www.goodhomesmagazine/everest and entry is restricted to one per person. Once submitted, entries cannot be amended in any way.

Late, illegible, incomplete, defaced or corrupt entries or entries sent through agencies and third parties will not be accepted. No responsibility can be accepted for lost entries and proof of despatch will not be accepted as proof of receipt. One winner will be drawn at random from all entries received by the closing date. The winner’s name and county can be obtained by sending a sae to Everest Front Door Prize Draw Winner, Media 10, 151 High Road, Loughton, IG10 4LF United Kingdom within one month after the closing date of the prize draw.

All entries must be received by midnight on Tuesday, June 27th, 2017.

The winner will be contacted by the Promoter by telephone or email within 14 days of the closing date of the prize draw. Should the Promoter be unable to contact the winner or should the winner be unable to accept the prize, the Promoter reserves the right to award the prize to an alternative winner, drawn in accordance with these terms and conditions.

The prize as described is available on the date of publication. Should the prize become unavailable, a substitute of equal value will be provided.

The winning entrant will win an Everest front door. The prize includes installation, door furniture and fittings and a fully comprehensive guarantee. The winner can choose a standard size door from Everest’s uPVC and Composite ranges.

The winner’s choice does not include hardwood timber, aluminium, bi-fold, patio doors or French windows. The prize comes with a maximum of two glass side panels or two top panels. The prize applies to standard sizes and maximum height and width restrictions apply.

The prize is subject to availability, non transferable and there are no cash alternatives.The winner may be required to participate in reasonable publicity on behalf of Everest and the Promoter.

Entrants’ data will be used for the purpose of administration of this prize draw and in accordance with the permissions granted or withheld at the point of entry.

Events may occur that render the prize draw itself or the awarding of the prize impossible due to reasons beyond the control of the Promoter and/or Everest. Accordingly the Promoter and/or Everest may, at its absolute discretion, vary or amend the promotion and the entrant agrees that no liability shall attach to the Promoter and/or Everest as a result thereof.

Good Homes Magazine is responsible for the first part of the promotion, which is the publication and adjudication of the prize draw. Provision of the prize is the responsibility of Everest.

These Terms and Conditions are to be interpreted in accordance with English law and any dispute arising out of these Terms or their subject matter is subject to the exclusive jurisdiction of the English Courts.

Reader offers

  1. Promotion operated by company specified on the reader offer page.
  2. Offer entitles holder to an extra specified discount off the collection specified on the reader offer page.
  3. The discount cannot be used in conjunction with any other offer.
  4. Offer excludes clearance items, sale items, purchasing gift certificates and delivery charges.
  5. There is no cash alternative, nor can the offer be used against previous purchases.
  6. To use the offer in-store, the page must be shown at point of sale. No photocopies accepted.
  7. Page can only be used once. One voucher to be used per transaction.
  8. To use the offer online, if applicable, use the quote specified on the page.

Wallpaperdirect reader offer terms and conditions

This offer is valid online only from 1st May until 30th June 2017 at wallpaperdirect. The value of this voucher includes VAT. It cannot be exchanged for cash (equivalent value £0.001) and no refund will be given. Vouchers cannot be used in conjunction with any other offer/discount. The offer is strictly one per household.

Contact details

Media 10 Limited
Crown House
151 High Road
Loughton
IG10 4LF
Tel: 020 3225 5200
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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